Job vacancy - Solutions Engineer

Position: Solutions Engineer
Reference: acsIsoleng
Location: Chatham
Salary: £32,000 - £35,000 per annum
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Job Title: Solutions Engineer

Do you have the ability and track record to work with all major web technologies such as HTML, XHTML, CSS, JavaScript, Graphics formats (JPG, PNG etc.), common internet tools (Dreamweaver, Photoshop, IDE's)? Have you got experience working with UK Bus KAMs, TAMs, Sales Engineers, Internal development teams and customers to ensure the smooth delivery of the user experience? This is a fantastic opportunity to join a highly experienced team of people and become part of a growing company.

Job Summary

The role is intended to prepare the company to be able to support the growing technical demands from the Bus and Coach segment, and deliver the concept of the Connected Bus.

As a Solutions Engineer, Operations, your main responsibility is for the production, modification and maintenance of our customers' captive portals and other web content ensuring the company offers the very best in on vehicle passenger user experiences.

This involves working closely with our customers to turn their static designs, concepts and ideas into working browser based web pages on multiple mobile platforms/operating systems.

You'll need to be able to work closely with multiple support and development teams to implement web site releases and changes in a controlled fashion against a moving fleet of vehicles. You'll also be working within the companies own content management systems but may also need to be ready to hand craft solutions as needed.

The majority of the workload will be based around the ongoing servicing and enhancement of existing portals on the M-series customer estate, but increasingly this will also cover the X-series, as new X-platform products are released for the Bus segment.

Additional responsibilities exist concerning the ability for deep analysis of M-series trends and issues (including devices having connection issues, understanding of customer experience flows, sign on and registration issues within captive browser sessions). Enhanced access to the production databases and connected systems will therefore be granted to the post holder.

Essential Functions:

  • Responsible for UK M and X-series portal design, testing and implementation for Bus customers.
  • Working closely with UK Bus KAMs, TAMs, Sales Engineers, Internal development teams and customers to ensure the smooth delivery of the user experience around company's captive portal offerings which include media and other information on-board the vehicle.
  • Ensure the technical feasibility of UI/UX designs within our platforms.
  • Working with our third-party content and advertising partners.
  • Ensuring requirements are understood and a well-defined scope of work is defined to control delivery time and cost.
  • Ability and a track record to work with all major web technologies such as HTML, XHTML, CSS, JavaScript, Graphics formats (JPG, PNG etc.), common internet tools (Dreamweaver, Photoshop, IDE's).

ACS are recruiting for a Solutions Engineer If you feel that you have the skills and experience required in this advertisement to be a Solutions Engineer please submit your CV including an outline of your experience as a Solutions Engineer It is always a good idea to include a covering letter outlining your experience as Solutions Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Solutions Engineer role you desire.