Job vacancy - Fulfilment Coordinator

Position: Fulfilment Coordinator
Reference: acsAfulcoor
Location: Crawley
Salary: £26,000 - £31,000 per annum
GO BACK

Job Title: Fulfilment Coordinator

Have you got experience working as a Fulfilment Coordinator? Do you have good project management and organisational skills? Do you have a background working in a PMO or technical junior project coordinator/support role? This is a fantastic opportunity to join a highly experienced team of people and become part of a growing company.

Job Description

We are currently looking to recruit a fulfilment coordinator to manage the delivery of orders for new and existing customers throughout the region.

The successful candidate will be primarily responsible for coordinating order fulfilment. Duties will include:

  • Order processing and tracking.
  • Regular reporting on order progress, risks and other issues.
  • Coordination/tracking of the activities of the various internal teams (engineering/contracts/sales) that are involved in delivery.
  • Acting as a single point of contact for all order fulfilment issues after order submission.
  • Coordinating order changes or shifts in customer requirements such as cancellations.
  • Working with customers to balance delivery expectations with delivery capabilities.
  • Assisting the principal program coordinator in delivering against newly identified business opportunities.
  • Dealing with BAU project activities directly for our customers.

The candidate will be expected to be able to follow global processes and procedures whilst creating strong working relationships with the internal teams they will depend upon. They will need to be responsive and proactive in the face of issues and be confident in relaying to customers what can and cannot be achieved in an effective and positive way.

As the role is partly customer focused and may at times require face-to-face contact with both existing and potential customers, first impressions are vitally important. The successful candidate will be required to maintain the highest standards of professional conduct at all times.

The role may occasionally require the ability and flexibility to travel throughout the EMEA region, sometimes on short notice, to support PMO activities.

The role will also involve:

  • Strong Communication skills - fluent and professional in both verbal and written English.
  • Numerical competence - be able to understand financial forecasts and work out profitability.
  • Excellent IT Skills, including (at least) intermediate level knowledge of Microsoft Office (Excel, PowerPoint and Word).
  • Good project management and organisational skills.
  • High level of attention to detail and accuracy.
  • A proactive, enthusiastic, flexible, 'can do' attitude.
  • The ability to prioritise and work to deadlines.
  • The ability to closely liaise with technical and business teams across a matrix organization
  • Must demonstrate a passion for customer experience and exceeding expectations.
  • Background working in a PMO or technical junior project coordinator/support role
  • IT Project Management experience within the ATI (Air Transport Industry) is desirable.

Qualifications

  • Strong Communication skills - fluent and professional in both verbal and written English.
  • Numerical competence - be able to understand financial forecasts and work out profitability.
  • Excellent IT Skills, including (at least) intermediate level knowledge of Microsoft Office (Excel, PowerPoint and Word).
  • Good project management and organisational skills.
  • High level of attention to detail and accuracy.
  • A proactive, enthusiastic, flexible, 'can do' attitude.
  • The ability to prioritise and work to deadlines.
  • The ability to closely liaise with technical and business teams across a matrix organization.
  • Must demonstrate a passion for customer experience and exceeding expectations.
  • Background working in a PMO or technical junior project coordinator/support role.
  • IT Project Management experience within the ATI (Air Transport Industry) is desirable.

ACS are recruiting for a Fulfilment Coordinator If you feel that you have the skills and experience required in this advertisement to be a Fulfilment Coordinator please submit your CV including an outline of your experience as a Fulfilment Coordinator It is always a good idea to include a covering letter outlining your experience as Fulfilment Coordinator with your application as this will enhance your chances of selection and improve your prospects of landing the Fulfilment Coordinator role you desire.