Job vacancy - Sales Co-ordinator

Position: Sales Co-ordinator
Reference: acsSsalcoo
Location: Pulborough
Salary: £23,000 - £25,000 per annum
GO BACK

Job Title: Sales Co-ordinator

Do you have frontline customer service experience? Do you have the ability to work independently, prioritise workload and take ownership of responsibilities and assigned customers? This is a fantastic opportunity to join a highly experienced team of people and company.

Overview:

Responsible for all administrative activities of the Sales Office, excellent communication with customers and other departments within the organisation as necessary to ensure that customer requirements are met.

Responsibilities:

  • Ensure that Customers receive support and progress information on all orders
  • Contract review is carried out on all core products sales orders
  • Accurate entry of Sales orders into the Company computer system
  • Ensure that Sales documentation meets with the Company's QA procedures
  • Liaise with European Agents and provide support and information when required
  • Receiving and despatching customers returned products, handling RMAs and PO requests for customers needing to return products and issuing RMAs' Service Orders and maintaining accurate records on customer returns/repairs
  • Analysis of Customer orders and enquiries to assist the Sales Team as required
  • Liaising with Key Customers on forecast, current order details and deliveries and assist with the preparation of monthly forecasts
  • Providing quotations to customers including chargeable repairs and providing literature and technical manuals to customers.

Skills/Experience Required:

  • Ability to work independently, prioritise workload and take ownership of responsibilities and assigned customers.
  • Ability to learn on the job to constantly changing requirements
  • Excellent customer service skills
  • Proficient with Microsoft Office
  • Good level of understanding of MRP systems
  • Familiar ISO9001 Quality Management System requirements
  • Accuracy in data entry and reporting

ACS are recruiting for a Sales Co-ordinator. If you feel that you have the skills and experience required in this advertisement to be a Sales Co-ordinator please submit your CV including an outline of your experience as a Sales Co-ordinator. It is always a good idea to include a covering letter outlining your experience as a Sales Co-ordinator with your application as this will enhance your chances of selection and improve your prospects of landing the Sales Co-ordinator role you desire.