Job vacancy - Customer Service Rep

Position: Customer Service Rep
Reference: acsNrepcus
Location: Epsom
Salary: £18,000 - £22,000 per annum
Benefits: Company Benefits
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Are you a customer service professional from the financial sector, used to giving great levels of service via the telephone and face to face, looking to join a growing Building Society?


Complying with FCA regulations, you will answer customer queries via the telephone and provide accurate information to them.

Role overview

  • The work is varied consisting of telephone and administration based work, providing first class customer service to our existing customers on our mortgage and savings products.
  • This is an ideal opportunity for someone looking for a new and varied challenge, with at least 1 year's call handling and customer service experience.
  • This is a full-time role comprising 37.5 hours a week, worked Monday to Friday on a shift basis between the hours of 8.00am to 5.30pm. You will also be required to work one Saturday a month between the hours of 9.00am to 12.00pm, for which an additional allowance is paid.