Job vacancy - Service Engineer

Position: Service Engineer
Reference: acsAmanseeng
Location: Manchester
Salary: £30,000 - £35,000 per annum
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Job Title: Service Engineer

Are you a Service Engineer with experience in Laboratory equipment? This is a field based role so a full UK Driving licence is essential. This is a fantastic opportunity to join a highly experienced team of people and company.

Responsibilities:

  • Repair and calibrate laboratory instruments on-site at customer facilities.
  • Perform I.Q.O.Q.P.Q. on laboratory instruments on-site at customer facilities along with and as developed by sales management and sales engineers.
  • Contact customers to schedule on-site field service visits and provide quotations received by Customer Sales & Service staff as follow-up.
  • Instruct customers on features and benefits of higher level instruments that can provide enhanced testing capability, working with them to increase their understanding and use of instrumentation, along with the appropriate analysis to match their need with the right instrument.
  • Train customers on proper use and care of equipment, especially as it relates to sensitivity and maintenance-related aspects.
  • Support Service Manager - Lab Products as necessary.

Requirements:

  • Qualified to a minimum of HNC/HND in a relevant discipline
  • Previous experience of onsite service/commissioning and working in a technical support environment
  • First rate customer service or customer focussed experience is essential
  • Basic IT and network administration and fault finding
  • Electronic system fault finding
  • Clean driving license
  • Role involves travel (approx. 50% of the time) in the UK

ACS are recruiting for a Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Service Engineer please submit your CV including an outline of your experience as a Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Sales Merchandiser role you desire.