Job vacancy - Senior Technician

Position: Senior Technician
Reference: acsCRsent
Location: Brussels
Salary: £32,000 - £37,000 per annum
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Job Title: Senior Technician

Do you have a degree in Computer Science or similar? Are you able to speak and write both Dutch and English? Do you have experience maintaining Server Infrastructures? This is a fantastic opportunity to join a highly experienced team of people and company.

As a Senior Technician: Systems Administrator you will have a wide variety of challenging tasks and responsibilities. You will be a "leader-by-example" for the Junior Technicians and a go-to person for both

technicians and customers in case of (complex) issues.

Your key task will be to maintain all core systems on a daily basis to ensure 100% availability of the entire CUTE software infrastructure at Brussels airport. This includes setting up monitoring systems and performing system configurations.

Additionally, you will be handling and investigating complex issues in cooperation with the junior

Technicians, analysing problem reports and performing long term problem management to prevent issues from occurring again.

You will work in cooperation with development, vendors and third line support parties. Any system related requests and change requests from airlines and the airport will be managed by you.

You will also work closely with the site manager to improve site performance and operations and will be their back up in case of any absence during holidays.

Responsibilities:

  • 1st and 2nd line support on CUTE (common USE Terminal Equipment) systems and peripherals, as well as CUSS (common use self service).
  • Maintaining and monitoring the server infrastructure on a daily basis.
  • Performing daily back-ups and data redundancy.
  • Handle Change requests and software updates.
  • Perform problem management on hardware issues.
  • Perform problem management on repeating software/application/host issues.
  • Assist the Junior Technicians in resolving complex issues.
  • Repair, maintain and support PC's, Peripherals and CUTE related hardware.

Required:

  • Extensive experience in maintaining Server infrastructure.
  • High level problem solving capabilities and mind-set.
  • Bachelor's degree in Computer Science or equivalent experience.
  • Experience with installation, maintenance, configuration and troubleshooting of Windows Workstations on Windows Server environments.
  • Very good knowledge of Dutch and English (written and verbal).
  • Perfect customer service management skills.

ACS are recruiting for a Senior Technician If you feel that you have the skills and experience required in this advertisement to be a Senior Technician please submit your CV including an outline of your experience as a Senior Technician It is always a good idea to include a covering letter outlining your experience as a Senior Technician with your application as this will enhance your chances of selection and improve your prospects of landing the Senior Technician role you desire.