Job vacancy - Customer Quality Analyst

Position: Customer Quality Analyst
Reference: acsIEAcustqualanal
Location: Arundel
Salary: £40,000 - £45,000 per annum
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Job Title: Customer Quality Analyst

Do you have an AAS Degree or equivalent education and/or experience? Are you able to perform data entry and data analysis? Are you able to effectively use corrective action process? This is a fantastic opportunity to join a highly experienced team of people and company.

Position Summary:

Responsible for all support activities for the corporate quality organization including data analysis/reporting and process improvement project work.

Essential Responsibilities:

  • Gathers data and information for various quality reporting requirements for both internal and external requirements.
  • Formats data and information into presentations to be used internally and externally.
  • Participates in customer and other third party quality audits and provides data as needed.
  • Performs a variety of routine tasks to ensure overall corporate quality standards are met.
  • Other duties as assigned.

Work Environment:

  • Works in standard office environment and uses general office equipment (phone, PC, copier, fax machine etc.).
  • Some travel will be required; (domestic and international).
  • Some overtime will be required as needed.

Skills:

  • Excellent oral and written communication skills.
  • Able to perform data entry and data analysis.
  • Ability to effectively use corrective action process.
  • Intermediate PC knowledge Excel, Word and SAP.
  • General understanding of company products and applications.

Ability to interface on a professional level with a wide variety of technical disciplines that exist within the company and outside of the company.

High degree of creative ability, technical skill and independent judgment.

Able to work with minimal supervision.

Experience:

Experience in related field.

Education:

AAS Degree or equivalent education and/or experience.

ACS are recruiting for a Customer Quality Analyst If you feel that you have the skills and experience required in this advertisement to be a Customer Quality Analyst please submit your CV including an outline of your experience as a Customer Quality Analyst It is always a good idea to include a covering letter outlining your experience as a Customer Quality Analyst with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Quality Analyst role you desire.