Job vacancy - Service Engineer

Position: Service Engineer
Reference: acsCAseren
Location: Bedford
Salary: £27,000 - £30,000 per annum
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Job Title: Installation Service Engineer

Are you an Installation Service Engineer with experience in the maintenance and operation of slitting & rewinding equipment? Do you have a strong background in a field based customer support role? This is a fantastic opportunity to join a global leading company. A large amount of worldwide travel will be required.

Overview:

This role will focus on Customer Service & Support and include installation and upgrades of capital equipment at customers' premises, as well as warranty support. The territory to attend will be Global; worldwide travel is essential.

Responsibilities:

  • You will be required to travel to customers' sites to lead Installation and upgrade projects and to carry out service & inspection work in line with on-going service schedules.
  • While at site, you will be required to co-ordinate installation resources, liaise with the customer to resolve any problems, ensuring a successful conclusion to the relevant installation / project.
  • The engineer will also be responsible for increasing our customer service activity ensuring relevant and timely reports are submitted as required.

Skills/Experience Required:

  • Experience in the maintenance and operation of slitting & rewinding equipment would be an advantage.
  • An understanding of basic mechanical engineering principles and previous maintenance or a service engineering background.
  • Strong background in a field based customer support role.
  • A basic experience of working within remote diagnostic, technical support solutions in a customer support environment is desirable.

ACS are recruiting for an Installation Service Engineer. If you feel that you have the skills and experience required in this advertisement to be an Installation Service Engineer please submit your CV including an outline of your experience as an Installation Service Engineer. It is always a good idea to include a covering letter outlining your experience as an Installation Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Installation Service Engineer role you desire.