Job vacancy - Technical Support Analyst
Position: Technical Support Analyst
Reference: acsBtecan
Location: Stoke on Trent
Salary: £22,000 - £25,000 per annum
Job Title: Technical Support Analyst
Are you a Technical Support Analyst with experience in a commercial environment? This is a hands-on position where you can excel in an environment that embraces teamwork, change and flexibility.
Responsibilities:
- Desktop/Server troubleshoot and fix
- Routine maintenance of IT systems to minimise downtime
- Purchasing and configuring company computers and devices
- Technical support analyst in a commercial environment
- Windows Desktop and Server administration
- Office 365 and/or GSuite administration
- Finding and fixing faults
- Strong networking knowledge
- The desirable skills for the Technical Support Analyst:
- Knowledge of MS SQL server administration
Requirements:
- Relevant IT based qualifications or experience in a similar role is essential alongside the ability to use initiative when needed
- Windows Server 2008, 2012
- Windows Server Update Services
- MS Group Policy
- Anti-Virus and Security
- Office 365 and Google Apps Admin
- Knowledge of Firewalls and Routers
- Active Directory
- Excellent Knowledge of MS Office desktop products
- Hands on experience of TCP/IP, DNS, DHCP, LAN, WAN, VoIP
It is essential that you hold a Full UK Driving Licence, as this role will involve traveling to different branches across the country.
ACS are recruiting for a Technical Support Analyst If you feel that you have the skills and experience required in this advertisement to be a Technical Support Analyst please submit your CV including an outline of your experience as a Technical Support Analyst. It is always a good idea to include a covering letter outlining your experience as a Technical Support Analyst with your application as this will enhance your chances of selection and improve your prospects of landing the Technical Support Analyst role you desire.