Job vacancy - Customer Order Processor

Position: Customer Order Processor
Reference: acsAcuspro
Location: Bedford
Salary: £18,000 - £20,000 per annum
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Job Title: Customer Order Processor

Working with a small team of customer service representatives and admin, this role involves daily communication with customers globally, processing parts orders and shipment via supply chain to customer sites around the world. This is a maternity cover for an existing role which may lead to a permanent position.

Responsibilities:

  • Processing Customer Purchase orders and providing progress update to customer on the status of their order
  • Purchasing parts and processing via Supply Chain as stated in the customer order and quotation
  • Consulting with customers to process shipment as directed by customers
  • Creating customer invoices for order processed and shipped
  • Ensuring the orders are delivered to the original promised date stated in the quotations at the time of ordering
  • Support the warranty team with parts ordering and shipment

Requirements:

  • Graduates with relevant educational qualification will be preferred.
  • Excellent communication skills - ability to communicate with people within all sizes of organization and from all cultures.
  • Desire to provide customer service at an elevated level - internal and external customers.
  • Skilled user of ERP system and excellent data analytical skills using Microsoft and other data analysis tool
  • Experience with shipping and logistics tool and processes will be an added advantage
  • Highly motivated team player with a drive to promote the company, achieve and exceed KPI's and SLA's.

ACS are recruiting for a Customer Order Processor. If you feel that you have the skills and experience required in this advertisement to be a Customer Order Processor please submit your CV including an outline of your experience as a Customer Order Processor. It is always a good idea to include a covering letter outlining your experience as a Customer Order Processor with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Order Processor role you desire.