Job vacancy - CRM Manager

Position: CRM Manager
Reference: acsWcrm
Location: Burgess Hill
Salary: £30,000 - £35,000 per annum
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Job Title: CRM Manager

Summary:

Our client is looking for an experienced CRM Expert to join their exciting Marketing Team as their colourful lifestyle brand continues to grow. As the CRM Expert you will be responsible for the planning, execution and reporting of the Email Customer Contact Strategy.

Responsibilities:

  • Creating a seasonal Email Plan that integrates seamlessly into the wider Customer Contact Strategy
  • Segmenting the database and running targeted campaigns based on Customer Shopping Behaviour
  • Testing and Learning from considered trials and analysis, and evolving the Email Plan accordingly
  • Introducing Industry Best Practice and reporting Weekly KPIs to the brand
  • Upholding our Brand Values and finding new and interesting ways to speak to the Customer

Requirements:

  • Experience with CRM systems (Ideally BRONTO)
  • A proven record in customer acquisition, re-engagement, reward and retention strategies, preferably in Fashion Retail.
  • Planning and Communication skills, with attention to Detail
  • A team player who can work on their own initiative, and nurture and motivate their direct report

This role would suit:

  • A CRM Manager who wants to work for a growing brand when many others are struggling
  • A Senior CRM Co-Ordinator who is ready for the next step
  • Someone based locally who is looking for an easier Commute
  • A CRM Expert in a large team who wants their voice to be heard in a smaller one
  • An individual who wants more flexible working hours

ACS are recruiting for a CRM Manager. If you feel that you have the skills and experience required in this advertisement to be a CRM Manager please submit your CV including an outline of your experience as a CRM Manager. It is always a good idea to include a covering letter outlining your experience as a CRM Manager with your application as this will enhance your chances of selection and improve your prospects of landing the CRM Manager role you desire.