Job vacancy - Technical Sales Executive
Position: Technical Sales Executive
Reference: acsBLtse
Location: Henfield
Salary: £22,000 - £26,000 per annum
Our client is an Electronic Enclosure Specialist - From their base in West Sussex they design, Manufacture and customise Electronic Enclosures for specific purposes across a global customer base.
Key Responsibilities and accountabilities:
- First point of contact for all incoming calls
- Help customers find products they are looking for in the online shop or from a custom range
- Give information about the features, quality and availability of different products when necessary.
- Be able to give in-depth technical advice about products.
- Provide quotations and quotation follow up.
- Process orders for customers.
- Chase up order(s) and contact customers if order is in or if there is a delay.
- Check order with customer, to ensure there are no damages after delivery.
- Make the customer aware of any special offers.
Key skills and qualities include:
- Must enjoy talking to customers and prospects on the phone
- Good teamwork.
- Flexibility to do different tasks.
- Ability to be friendly and polite, even when tired, or under pressure.
- Confidence in giving advice and information.
- You should be able to show a good degree of numeracy and literacy, the ability to work with initiative.
- Excellent communication skills: clear, effective in spoken communication, face to face and on the telephone.
- Computer literate.
- A technical background in Sales or Manufacturing.