Job vacancy - Technical Sales Executive

Position: Technical Sales Executive
Reference: acsBLtse
Location: Henfield
Salary: £22,000 - £26,000 per annum
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Our client is an Electronic Enclosure Specialist - From their base in West Sussex they design, Manufacture and customise Electronic Enclosures for specific purposes across a global customer base.

Key Responsibilities and accountabilities:

  • First point of contact for all incoming calls
  • Help customers find products they are looking for in the online shop or from a custom range
  • Give information about the features, quality and availability of different products when necessary.
  • Be able to give in-depth technical advice about products.
  • Provide quotations and quotation follow up.
  • Process orders for customers.
  • Chase up order(s) and contact customers if order is in or if there is a delay.
  • Check order with customer, to ensure there are no damages after delivery.
  • Make the customer aware of any special offers.

Key skills and qualities include:

  • Must enjoy talking to customers and prospects on the phone
  • Good teamwork.
  • Flexibility to do different tasks.
  • Ability to be friendly and polite, even when tired, or under pressure.
  • Confidence in giving advice and information.
  • You should be able to show a good degree of numeracy and literacy, the ability to work with initiative.
  • Excellent communication skills: clear, effective in spoken communication, face to face and on the telephone.
  • Computer literate.
  • A technical background in Sales or Manufacturing.