Job vacancy - Field Service Engineer
Position: Field Service Engineer
Reference: acsBfse
Location: Nottingham
Salary: Dependent on experience
Job Title: Field Service Engineer
Do you have a good level of academic achievement, ideally within a Mechanical Engineering related discipline, or an equivalent time-served Engineering Apprenticeship? Do you have experience in Mechanical and / or Electronic Engineering? Have experience in a field or office-based service role?
Job Purpose:
Reporting to the Field Service Manager, the Field Service Engineer will play a key role in supporting the businesses customers and worldwide distributors through service, calibration and technical assistance.
Key Accountabilities & Responsibilities:
- Carry out visits to Customer sites for scheduled service, calibration and training of Optical products;
- Attend to breakdown calls, when required, on Optical products;
- Complete site visit reports, to allow correct processing of Customer orders, via Service Administration;
- Create calibration certificates from recorded data;
- All processes to be completed in line with our ISO9001 procedures;
PERSON SPECIFICATION
Experience
- Good level of academic achievement, ideally within a Mechanical Engineering related discipline, or an equivalent time-served Engineering Apprenticeship
- Experience in Mechanical and / or Electronic Engineering
- Experience of calibration processes, including UKAS is desirable
- Experience in a field or office-based service role
Knowledge and Skills
- Wide knowledge of mechanical, electrical and software-based products
- Ability to impart training to a varied audience
- Able to work proactively, independently and flexibly
- Good planning and personal organization skills, with the ability to work under pressure
- Proficient computer skills (including Outlook, Word, Excel and CRM)
ACS are recruiting for a Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Service Engineer, please submit your CV including an outline of your experience as a Field Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Service Engineer role you desire.