Job vacancy - Field Service Engineer

Position: Field Service Engineer
Reference: acsBfse
Location: Nottingham
Salary: Dependent on experience
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Job Title: Field Service Engineer

Do you have a good level of academic achievement, ideally within a Mechanical Engineering related discipline, or an equivalent time-served Engineering Apprenticeship? Do you have experience in Mechanical and / or Electronic Engineering? Have experience in a field or office-based service role?

Job Purpose:

Reporting to the Field Service Manager, the Field Service Engineer will play a key role in supporting the businesses customers and worldwide distributors through service, calibration and technical assistance.

Key Accountabilities & Responsibilities:

  • Carry out visits to Customer sites for scheduled service, calibration and training of Optical products;
  • Attend to breakdown calls, when required, on Optical products;
  • Complete site visit reports, to allow correct processing of Customer orders, via Service Administration;
  • Create calibration certificates from recorded data;
  • All processes to be completed in line with our ISO9001 procedures;

PERSON SPECIFICATION

Experience

  • Good level of academic achievement, ideally within a Mechanical Engineering related discipline, or an equivalent time-served Engineering Apprenticeship
  • Experience in Mechanical and / or Electronic Engineering
  • Experience of calibration processes, including UKAS is desirable
  • Experience in a field or office-based service role

Knowledge and Skills

  • Wide knowledge of mechanical, electrical and software-based products
  • Ability to impart training to a varied audience
  • Able to work proactively, independently and flexibly
  • Good planning and personal organization skills, with the ability to work under pressure
  • Proficient computer skills (including Outlook, Word, Excel and CRM)

ACS are recruiting for a Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Service Engineer, please submit your CV including an outline of your experience as a Field Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Service Engineer role you desire.