Job vacancy - Internal Sales

Position: Internal Sales
Reference: acsCAis
Location: Crawley
Salary: £28,000 - £31,000 per annum
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Mission/Purpose of the Job

Actively support Scientific Vacuum sales account managers for sales of pumps and abatement, vacuum components and service to the customers related to the UK R&D and Analytical application sectors.

Main Responsibilities

  • Support of sales team members and to be a bridge for customers to sales team and to customer care.
  • Initial first technical or sales support counterpart of customers in cooperation with external sales, including conducting technical clarifications.
  • Offer technical and market sector assistance to external sales.
  • Preparation of quotations, tender responses and follow-ups to generate orders.
  • Support Sales and Marketing strategies including exhibitions, brochure and technical distribution and campaigns, competitor analysis.
  • Work to ensure market coverage, application and opportunity review.
  • Identification and development of potential customers in agreement with sales team.
  • Establish and pursue sales priorities by identifying major potentials in agreement with sales team.
  • Handle and control customer complaints Analyse support of competitor's activities.
  • Full CRM activity including customer maintenance, opportunity management and forecasting.

Skills / Knowledge / Experience

Database and/or CRM proficient.

  • Technical appreciation, with Vacuum experience.
  • Commercial skills.
  • Customer service and satisfaction appreciation, with relative experience.
  • Strong sales techniques and skills.
  • Ability to build relationships and network with both internal and external stakeholders.
  • Strong communication skills.
  • Confident in interaction with end customers.

Desirable:

  • Ability to cope with pressure and setbacks and learn to develop accordingly.
  • Keen interest in understanding the market and competition.
  • Proactive mindset and openness.

Scope of the job

  • Assist Sales in the delivery of the target
  • Technical support capability
  • Quote follow ups
  • Open opportunities

ACS are recruiting for an Inside Sales. If you feel that you have the skills and experience required in this advertisement to be an Inside Sales, please submit your CV including an outline of your experience as an Inside Sales. It is always a good idea to include a covering letter outlining your experience as an Inside Sales with your application as this will enhance your chances of selection and improve your prospects of landing the Inside Sales role you desire.