Job vacancy - Product Support Engineer

Position: Product Support Engineer
Reference: acsRpse
Location: Aylesbury
Salary: Dependent on experience
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Title: Product Support Engineer

Do you have a higher National / Degree in Engineering, ASQ Certification or Equivalent? Are you a product/solution-oriented individuals with a telecoms background in the hardware domain?

Product Support Engineer required around Aylesbury

Salary upto £45,000

Location: around Aylesbury

Liaison between BU and Sales internally, relating to key project delivery (specifically as part of strategic initiatives. Responsible for making sure that engineering and manufacturing processes are performed correctly using the right tools, materials and processes.

The Role of Product Support Engineer

  • Project coordination with Sales, in conjunction with BU standards and practices
  • RFQ support to Sales
  • Local vendor coordination & alignment
  • Local training support
  • Responsible for ensuring continued compliance to ISO9001:2015 with the RFS auditing team
  • Assesses any new suppliers to be introduced during new product introduction
  • Prepares and delivers detailed and timely replies to issues raised by our customers
  • Follows the 8-discipline corrective action process, prepares reports and facilitates professional and timely responses
  • Responsible for monitoring the quality of manufactured goods and developing standards and processes for maintaining or improving quality

What are the key (minimum) requirements for a successful Product Support Engineer application?

  • Higher National / Degree in Engineering, ASQ Certification or Equivalent
  • 5+ years Product Support / Quality Engineer experience in a lean team environment desired
  • Telecommunications knowhow preferred:
  • Exposure to Small Cells / Indoor DAS topographies
  • iBwave/Ranplan design tool exposure
  • Component level, Fibre Optic experience

If you would like to learn more about the role Apply Today and we will be in touch!

ACS are recruiting for a Product Support Engineer If you feel that you have the skills and experience required in this advertisement to be a Product Support Engineer please submit your CV including an outline of your experience as a Product Support Engineer It is always a good idea to include a covering letter outlining your experience as a Product Support Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Product Support Engineer role you desire.