Job vacancy - Field Service Engineer

Position: Field Service Engineer
Reference: acsTlnesf
Location: North London
Salary: £40,000 - £45,000 per annum
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Are you a Field Service Engineer with experience supporting instruments? This is a fantastic opportunity to join a leading organisation working within an experienced team.

Responsibilities:

  • Provide support for instruments and customers with consideration of economic criteria and contractual obligations.
  • Perform installations, trouble shooting, and other support activities as required
  • Perform preventative maintenance and repairs.
  • Perform customer training courses
  • Perform helpdesk duties as required
  • Solve customer problems and ensure maximum availability and functionality of the instrument

Requirements:

  • Participate in meetings, conferences, workshops and training
  • Perform the execution of service orders of any kind according to the criteria: shortest response time, minimum travel costs and set priorities
  • Support sales representatives at their sales efforts, product demonstrations and trade shows
  • Escalate issues in connection with customer complaints, exceeding deadlines and other critical occurrences
  • Handle correspondence and other administrative work in connection with the job
  • Support and perform quality assurance related activities
  • Maintain spare part Inventory
  • Accept and/or initiate supporting tasks in other geographical areas

ACS are recruiting for a Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Service Engineer, please submit your CV including an outline of your experience as a Field Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Service Engineer role you desire.