Job vacancy - Customer Service Account Executive

Position: Customer Service Account Executive
Reference: acsMAeasc
Location: Southall
Salary: £27,000 - £32,000 per annum

Customer Service Account Executive

Customer Service Account Executive based in Southall

Key Responsibilities of Customer Service Account Executive:

  • To manage and develop assigned customer accounts
  • Be the internal focal point and provide interaction between the customer accounts and the company
  • Provide high quality customer service
  • Negotiate customer pricing and commercial terms
  • Review customer sales margins and propose re-pricing where necessary
  • Provide customers with regular accurate up to date status reports
  • Provide customers with quotations for repairs, loans/exchanges and the sale of other goods or services offered within the business

Key Requirements of Customer Executive Service Account Executive:

  • Engineering Degree or Electronics (ideally Aerospace or Avionic)
  • Previous key account management, customer service experience and commercial, pricing and quoting experience
  • Ability to deal with high level volume of pricing and quoting requirements
  • Previously worked in a technical environment
  • Understanding of the import/export procedure
  • Experience working in the aviation industry
  • Experience in another Aviation MRO sector

ACS are recruiting for a Customer Executive Service Account Executive. If you feel that you have the skills and experience required in this advertisement to be a Customer Executive Service Account Executive, please submit your CV including an outline of your experience as a Customer Executive Service Account Executive. It is always a good idea to include a covering letter outlining your experience as a Customer Executive Service Account Executive with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Executive Service Account Executive role you desire.