Job vacancy - IT Support Technician

Position: IT Support Technician
Reference: acsBitsupt
Location: Stoke on Trent
Salary: £22,000 - £25,000 per annum
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Job Title: IT Support Technician

Do you have Desktop/Server administration, troubleshooting and resolution experience? Do you have routine maintenance of IT systems to minimise downtime?

Responsibilities:

  • Desktop/Server administration, troubleshooting and resolution.
  • Routine maintenance of IT systems to minimise downtime.
  • Purchasing and configuring company computers and devices.
  • Preferably IT background from a commercial environment.
  • Office 365 administration.
  • Finding and fixing faults both software and hardware related.
  • Strong networking knowledge.
  • Knowledge of MS SQL server administration. (Desirable)

Requirements:

  • Excellent IT skills.
  • Excellent communication skills. (telephone and interpersonal)
  • Customer service skills.
  • Good organisational skills with the ability to prioritise work to meet service need.
  • Some construction knowledge would be advantageous.
  • Logical mind.
  • Able to work under pressure.
  • Good numeracy and literacy skills.
  • Windows Server 2012, 2019.
  • Windows Server Update Services.
  • MS Group Policy.
  • Anti-Virus and Security.
  • Office 365 administration.
  • Knowledge of software firewalls.
  • Active Directory.
  • Excellent knowledge of MS Office desktop products.
  • Hands on experience of TCP/IP, DNS, DHCP, LAN, WAN.
  • Basic PowerShell scripting. (Desirable)

ACS are recruiting for a IT Support Technician If you feel that you have the skills and experience required in this advertisement to be a IT Support Technician please submit your CV including an outline of your experience as a IT Support Technician It is always a good idea to include a covering letter outlining your experience as a IT Support Technician with your application as this will enhance your chances of selection and improve your prospects of landing the IT Support Technician role you desire.