Job vacancy - Service Engineer

Position: Service Engineer
Reference: acsBCse
Location: Bedford
Salary: £30,000 - £33,000 per annum
Benefits: OTE up to £50k
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The Role of Service Engineer, you will be reporting to the Service Manager, this role will focus on Customer Service & Support and include installation/commissioning and upgrades of capital equipment at customers' premises, as well as warranty support. You will be part of a team providing 24/7 technical support to our customer base. You will be required to travel to customers' sites to lead Installation and upgrade projects and to carry out service & inspection work in line with on-going service schedules. While at site, As the Service Engineer, you will be required to co-ordinate installation resources, liaise with the customer to resolve any problems, ensuring a successful conclusion to the relevant installation/project. The engineer will also be responsible for increasing our customer service activity ensuring relevant and timely reports are submitted as required.

To be successful in this role of Service Engineer, we would love to speak to anyone who has experience of:

  • Worked in a Field-based customer support role.
  • Has experience in any of the following industries Flexible Packaging, Narrow Web/Tag & Label, Digital Printing, Specialty Printing, Direct Corrugated Print, Premedia, Finishing Equipment or Converting Equipment.
  • Experience of working within remote diagnostic, technical support solutions in a customer support environment.
  • Good Level of multi-skilling (electrics, mechanics, pneumatics, hydraulics).

If you feel that you have all the skills for the Service Engineer position, please apply for the role with your CV and an employee from ACS Performance will get in touch.