Job vacancy - Technical Customer Service Advisor
Position: Technical Customer Service Advisor
Reference: PBacs39
Location: Andover
Salary: £22,000 - £25,000 per annum
Job Title: Technical Customer Service Advisor
Responsibilities:
- Proactively supporting our customers, our resellers, and our FSMs and act as an interface to the organisation
- Managing customer relationships by providing customers with a central point of contact for support
- Providing first response to customers enquiries and/or fielding these to the responsible person
- Generating quotations as directed
- Managing Loan Equipment stock; responding appropriately to requests and following up to ensure loan stock is returned
Requirements:
- You have a strong Customer Service ethic
- You are a comfortable understanding technical problems
- You are a good communicator
- You are conscientious and reliable
- You are keyboard & computer literate
ACS are recruiting for a Technical Customer Service Advisor If you feel that you have the skills and experience required in this advertisement to be a Technical Customer Service Advisor please submit your CV including an outline of your experience as a Technical Customer Service Advisor It is always a good idea to include a covering letter outlining your experience as a Technical Customer Service Advisor with your application as this will enhance your chances of selection and improve your prospects of landing the Technical Customer Service Advisor role you desire.