Job vacancy - Technical Customer Service Advisor

Position: Technical Customer Service Advisor
Reference: PBacs39
Location: Andover
Salary: £22,000 - £25,000 per annum
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Job Title: Technical Customer Service Advisor

Responsibilities:

  • Proactively supporting our customers, our resellers, and our FSMs and act as an interface to the organisation
  • Managing customer relationships by providing customers with a central point of contact for support
  • Providing first response to customers enquiries and/or fielding these to the responsible person
  • Generating quotations as directed
  • Managing Loan Equipment stock; responding appropriately to requests and following up to ensure loan stock is returned

Requirements:

  • You have a strong Customer Service ethic
  • You are a comfortable understanding technical problems
  • You are a good communicator
  • You are conscientious and reliable
  • You are keyboard & computer literate

ACS are recruiting for a Technical Customer Service Advisor If you feel that you have the skills and experience required in this advertisement to be a Technical Customer Service Advisor please submit your CV including an outline of your experience as a Technical Customer Service Advisor It is always a good idea to include a covering letter outlining your experience as a Technical Customer Service Advisor with your application as this will enhance your chances of selection and improve your prospects of landing the Technical Customer Service Advisor role you desire.