Job vacancy - Service Engineer
Position: Service Engineer
Reference: HLacs260
Location: Saffron Walden
Salary: £30,000 - £35,000 per annum
As the Service Engineer, you will be reporting to the Technical Services Manager, which involves the service, repair & installation of the product portfolio for our UK and international customers. This is an office-based role (Saffron Walden, Essex), that will require regular UK and international travel.
- Carry out telephone support and remote diagnostics of products to help identify issues.
- Cary out pre and post sales technical support for company product range.
- Undertake the servicing and repair of equipment in-house or on-site
- Manage customer relationships to resolve critical situations
- Preparation of documentation including service reports, IQ/OQ, RAMS, method statements.
- Provide service training for staff and distributors.
To be successful in the role of Service Engineer, we would like to speak to anyone who has experience in the following:
- Minimum 3 years' experience working in an equipment service environment.
- Broad experience of providing service and support to customers.
- Experience of working to necessary Health and Safety requirements.
- Ability to read and understand wiring diagrams, instruction manuals.
- Fully IT literate.
ACS are recruiting for a Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Service Engineer, please submit your CV including an outline of your experience as a Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Service Engineer role you desire.