Job vacancy - Service Engineer

Position: Service Engineer
Reference: HLacs260
Location: Saffron Walden
Salary: £30,000 - £35,000 per annum

As the Service Engineer, you will be reporting to the Technical Services Manager, which involves the service, repair & installation of the product portfolio for our UK and international customers. This is an office-based role (Saffron Walden, Essex), that will require regular UK and international travel.

  • Carry out telephone support and remote diagnostics of products to help identify issues.
  • Cary out pre and post sales technical support for company product range.
  • Undertake the servicing and repair of equipment in-house or on-site
  • Manage customer relationships to resolve critical situations
  • Preparation of documentation including service reports, IQ/OQ, RAMS, method statements.
  • Provide service training for staff and distributors.

To be successful in the role of Service Engineer, we would like to speak to anyone who has experience in the following:

  • Minimum 3 years' experience working in an equipment service environment.
  • Broad experience of providing service and support to customers.
  • Experience of working to necessary Health and Safety requirements.
  • Ability to read and understand wiring diagrams, instruction manuals.
  • Fully IT literate.

ACS are recruiting for a Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Service Engineer, please submit your CV including an outline of your experience as a Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Service Engineer role you desire.