Job vacancy - Field Service Engineer

Position: Field Service Engineer
Reference: EDacs923
Location: Essex
Salary: £33,000 - £33,000 per annum

The Field Service Engineer will be covering Essex and the surrounding areas. You will provide reactive and preventative maintenance tasks on equipment and infrastructure at customer sites - both electric vehicle (EV) chargers and pump dispensers and other associated fuel monitoring equipment.

  • To undertake all general servicing of forecourt fuel monitoring, commercial fuelling systems and delivery systems
  • To undertake planned preventive maintenance work, calibration, and regulatory inspections of all aspects of fuelling solutions
  • Produce and issue legal compliance documentation / certification following compliance checks
  • To commission, maintain, troubleshoot, and repair rapid DC, AC, ultra and HPC EV chargers. To liaise with the EV Service providers helpdesk and remote diagnostic teams.
  • To investigate and undertake fault diagnostics and repairs on customer sites, ensuring the most cost effective and efficient solutions are implemented to enable all equipment to be fully operational
  • Regularly communicate with the internal service team i.e., call centre, helpdesk team, controllers, IS360 colleagues and field colleagues to:
    • clarify issues in respect of jobs
    • report issues / damages / defects
    • order required spares to enable job completion
    • gain information on priority jobs / clarity on work allocation/update on any changes to jobs
  • To work with Installation team, sub-contractors / customers to ensure the completion of projects and service works in a timely manner
  • To foster and develop good customer relationship with site staff / third party contractors in the execution of duties

To be successful in this role of Field Service Engineer, we would love to speak to anyone who has experience of:

  • Experience of maintaining forecourt fuelling equipment but is not essential as training will be provided
  • Previous electrical or electronic experience or a willingness and commitment to learn these skills
  • Previous electro mechanic working experience or ability to grasp this knowledge / concept quickly
  • Full UK driving licence
  • A solid understanding and experience of working to prescribed safety and technical procedures
  • A continuous improvement mind-set
  • Comfortable and confident with use of technology in work environment to be able to access, update and use multiple portals
  • Willingness to undertake overtime, as and when required to complete jobs
  • Happy to travel with occasional overnight stays
  • Ability and willingness to learn about the wider global business, understanding initiatives, products, and services

ACS are recruiting for a Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Service Engineer, please submit your CV including an outline of your experience as a Field Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Service Engineer role you desire.