Job vacancy - Field Service Engineer

Position: Field Service Engineer
Reference: EDacs924
Location: North London
Salary: £33,000 - £33,000 per annum

The Field Service Engineer will be covering North London, Hertfordshire and the surrounding areas. You will provide reactive and preventative maintenance tasks on equipment and infrastructure at customer sites - both electric vehicle (EV) chargers and pump dispensers and other associated fuel monitoring equipment.

  • To undertake all general servicing of forecourt fuel monitoring, commercial fuelling systems and delivery systems
  • To undertake planned preventive maintenance work, calibration, and regulatory inspections of all aspects of fuelling solutions
  • Produce and issue legal compliance documentation / certification following compliance checks
  • To commission, maintain, troubleshoot, and repair rapid DC, AC, ultra and HPC EV chargers. To liaise with the EV Service providers helpdesk and remote diagnostic teams.
  • To investigate and undertake fault diagnostics and repairs on customer sites, ensuring the most cost effective and efficient solutions are implemented to enable all equipment to be fully operational
  • Regularly communicate with the internal service team i.e., call centre, helpdesk team, controllers, IS360 colleagues and field colleagues to:
    • clarify issues in respect of jobs
    • report issues / damages / defects
    • order required spares to enable job completion
    • gain information on priority jobs / clarity on work allocation/update on any changes to jobs
  • To work with Installation team, sub-contractors / customers to ensure the completion of projects and service works in a timely manner
  • To foster and develop good customer relationship with site staff / third party contractors in the execution of duties

To be successful in this role of Field Service Engineer, we would love to speak to anyone who has experience of:

  • Experience of maintaining forecourt fuelling equipment but is not essential as training will be provided
  • Previous electrical or electronic experience or a willingness and commitment to learn these skills
  • Previous electro mechanic working experience or ability to grasp this knowledge / concept quickly
  • Full UK driving licence
  • A solid understanding and experience of working to prescribed safety and technical procedures
  • A continuous improvement mind-set
  • Comfortable and confident with use of technology in work environment to be able to access, update and use multiple portals
  • Willingness to undertake overtime, as and when required to complete jobs
  • Happy to travel with occasional overnight stays
  • Ability and willingness to learn about the wider global business, understanding initiatives, products, and services

ACS are recruiting for a Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Service Engineer, please submit your CV including an outline of your experience as a Field Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Service Engineer role you desire.