Job vacancy - Account Manager

Position: Account Manager
Reference: acsCaccman
Location: Newbury
Salary: £30,000 - £35,000 per annum
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Job Title: Account Manager

The account management role will suit a dynamic customer focused individual with a sound understanding of IT project management, customer service, working to tight deadlines and focus on attention to detail.

Responsibilities:

  • Manage all operational processes involved in pre-, post- and on-site event registration
  • Develop a trusted advisor relationship with key clients
  • Ensure the timely and successful delivery of solutions according to customer needs and objectives
  • Plan, deliver and manage multiple event projects at any one time
  • Operate as the lead point of contact for any and all matters specific to your customers
  • Build and maintain strong, long-lasting customer relationships
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Support the organisation of staging, deployment, support and breakdown of all IT equipment on-site
  • Drive client success for renewal and expansion

Skills/Experience Required:

  • 3-5 years' experience in consulting or account management working with a technical product
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • BA/BS degree or equivalent
  • A background in B2B roles with experience in events

ACS are recruiting for an Account Manager. If you feel that you have the skills and experience required in this advertisement to be an Account Manager please submit your CV including an outline of your experience as an Account Manager. It is always a good idea to include a covering letter outlining your experience as an Account Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Account Manager role you desire.