Job vacancy - Telemarketing Executive
Position: Telemarketing Executive
Reference: acsBteex
Location: Camberley
Salary: Dependent on experience
Job Title: Telemarketing Executive
Are you a confident sales person with experience gained from an engineering, manufacturing or similar type industry? This is a 10 month FTC.
Responsibilities:
- Effectively call-manage existent and prospective customers, ensuring proactive management of accounts at all times;
- Develop creative pitches and propositions aimed at specific industry sectors;
- Use initiative to identify leads and follow up opportunities with companies who are not already on the CRM database;
- Develop and generate new business at all times striving to achieve telemarketing targets;
- Maintain customer / sales database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business;
- Coordinate outbound calls in accordance with internal procedure, deliver campaign requirements and encourage customer feedback in order to improve services;
- Consistently demonstrate due attention to customer care and adopt a professional approach at all times;
- Liaise with other departmental staff, partner organisations and external service providers;
- Maintain confidentiality and observe data protection and associated guidelines where appropriate;
- Maintain confidentiality and ensure compliance with GDPR and associated guidelines where appropriate.
Requirements:
- Experience of working in a fast-paced and often demanding sales / marketing environment
- Ideally experience gained from an engineering industry dealing with technical products
- Experience in a similar internal / telemarketing role with demonstrable customer service experience
- Competent time management and organisational skills
- Excellent communication / interpersonal skills to interact successfully at all levels
- First-class customer service skills and in possession of excellent relationship management techniques
- Ability to instil trust and confidence in others
ACS are recruiting for a Telemarketing Executive. If you feel that you have the skills and experience required in this advertisement to be a Telemarketing Executive, please submit your CV including an outline of your experience as a Telemarketing Executive. It is always a good idea to include a covering letter outlining your experience as a Telemarketing Executive with your application as this will enhance your chances of selection and improve your prospects of landing the Telemarketing Executive role you desire.